Privacy Policy
Last updated: 28th November 2024

Introduction
At Dalby Hope Centre, accessible from dalbyhope.org your privacy is one of our main priorities. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your data.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process the following types of information:

a. Personal Information You Provide

When you fill out contact forms, book services, or otherwise interact with the site, we may collect:

  • Name

  • Email address

  • Phone number

  • Any other information you provide voluntarily.

b. Automatically Collected Data

When you visit our site, we automatically collect:

  • Cookies and Tracking Data: Data about how you interact with the site (e.g., pages viewed, time spent on the site).

  • Device Information: IP address, browser type, operating system, and similar data.

c. Third-Party Data

We may use tools like Google Analytics to understand website usage. These tools collect data such as IP addresses and browsing behavior.

2. How We Use Your Information

We use your data to:

  • Respond to your inquiries.

  • Provide and improve our services.

  • Analyze website usage for improvements.

  • Comply with legal obligations.

3. Cookies and Tracking

Cookies are small files stored on your device that help improve your experience. We use cookies to:

  • Recognize your device on return visits.

  • Monitor and analyze website performance.

Managing Cookies

You can disable cookies through your browser settings. However, some website features may not function properly without cookies.

4. Third-Party Services

We may share limited data with third-party services that support our website and business operations. These include:

  • Squarespace: Our website platform, which hosts your data securely.

  • Google Analytics: For website performance tracking.

These third parties process data only for our purposes and comply with relevant privacy laws.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: Request a copy of your data.

  • Correction: Request corrections to inaccurate data.

  • Erasure: Request the deletion of your data, where legally permissible.

  • Objection: Object to the processing of your data for specific purposes.

  • Data Portability: Request a transfer of your data to another organization.

To exercise these rights, please contact us at dalbyhope@gmail.com

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: dalbyhope@gmail.com

  • Address: Dalby Hope Centre, 43 Patrick st Dalby, QLD, 4405, Australia

This Privacy Policy is subject to updates. Please review it periodically for changes.